Ceramic tiles offer more options, but porcelain tiles are more durable and straighter than ceramic tiles due to manufacturing processes. You can read more here: https://claudestradesmen.co.uk/love-tiles-but-hate-grout-there-are-ways-to-make-things-better/ …
What upgrades are available?
For an additional cost, you can get the following: Please note that your quote might already include some of these items. If it doesn’t, and you’re interested, let us know and we can provide the additional cost for these options. …
What upgrades are available?
At an additional cost, you could consider the following: Please note that your quote might already include some of these items. If it doesn’t, and you’re interested, let us know and we can provide the additional cost for these opti …
Can I get a more powerful shower?
Regarding electric showers, we're usually limited to installing the same power level as your previous shower. Typically, there are two main power options: 9.5kW and 10.8kW. The 10.8kW shower requires a 45A fuse and a 10mm cable. If you have an older 6mm shower cable, we can't fit a 10.8kW shower. Upgrading the cable is an option, but it's quite a large task because the cable is thick and needs to run to the RCD box in your house. This involves significant work and often the cost is more than …
What upgrades are available?
At an additional cost, you could consider the following: Please note that your quote might already include some of these items. If it doesn’t, and you’re interested, let us know and we can provide the additional cost for these options. …
What is a back to wall toilet?
A close coupled back to wall toilet is a design where the toilet bowl and cistern are joined together without any pipe in between, and the back of the toilet sits flush against the wall. This makes it more compact and easier to clean, as there are fewer gaps and external pipes. …
What is a rimless toilet?
A rimless toilet doesn't have the traditional rim around the bowl where water usually flows from. Instead, it flushes in a way that cleans the entire bowl more efficiently. This design is easier to clean and more hygienic. …
What is a comfort height toilet?
A comfort height toilet is a type of toilet that is taller than standard toilets. It's about the same height as a typical chair, making it easier to sit down and stand up, especially for taller people or those with mobility issues. …
What upgrades are available?
At an additional cost, you could consider the following: Please note that your quote might already include some of these items. If it doesn’t, and you’re interested, let us know and we can provide the additional cost for these options. …
What upgrades are available?
At an additional cost, you could consider the following: Please note that your quote might already include some of these items. If it doesn’t, and you’re interested, let us know and we can provide the additional cost for these options. …
What upgrades are available?
For an additional cost, you can get the following: Please note that your quote might already include some of these items. If it doesn't, and you're interested, let us know and we can provide the additional cost for these options. …
What upgrades are available?
For an additional cost, you can get the following: Please note that your quote might already include some of these items. If it doesn't, and you're interested, let us know and we can provide the additional cost for these options. …
How much grout will I have?
Generally, selecting bigger tiles means less grout is needed. We aim for thin grout lines to reduce grout usage. After calculating for various tile sizes, we found that the total grout length for our smallest tile (200x65mm) is 40 times more than that for our largest tile (1200x600mm). For a room 2 metres by 1.7 metres, fully tiled, we'll use approximately the following: Large tiles Small tiles …
What upgrades are available?
You can get the following: Your quote may already show the cost to upgrade as mentioned. If not, tell us, and we can give you the price for upgrading to a concealed shower or a premium thermostatic shower. …
Can I change from an electric shower to a thermostatic shower?
In most situations, you can switch from an electric shower to a thermostatic shower. It's simpler with a combi boiler. For a gravity fed system, with tanks in the loft and house, it's more complex and may need a pump for pressure. If your quote doesn't include this switch, let us know and we'll provide the cost. …
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Can I have a different shower size?
Yes, don't worry too much about choosing a specific size; instead, focus on selecting a model from the options above. All showers come in different sizes, and we can choose the right size for your room. We will propose alternative sizes if the option you select will not fit properly. If you are keen on a specific size, please let us know and we will do our best to accommodate your preference. …
Can I convert the radiator to dual fuel?
Yes, we can convert any towel radiator to a dual fuel one, meaning it can work from your central heating or independently using electricity. There will be an extra charge for this if your quote doesn't include it yet. If you're interested in how much this costs, please let us know. …
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Can I have the radiator pipes coming from the wall?
If your bathroom plumbing allows it, we can usually change where your radiator's pipes go. We can't do this with solid walls, but it's possible with plasterboard walls. This way, we can also put the radiator higher up if needed. If your pipes now come from the floor and you want them from the wall, it will cost extra. If your quote doesn't include this, just let us know, and we'll tell you the extra cost. …
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Can I get a radiator in a different size?
Sure, if there's a radiator you like but need a different size, tell us. We usually only include the most popular sizes/radiators, but we can offer other sizes too. …
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Is it possible to view the units in person?
Our unit suppliers do not operate showrooms, hence we are unable to provide physical viewings of the units. However, we can offer a comprehensive 3D design service featuring the unit of your choice. This is particularly beneficial if you opt for our top-tier package, which includes Vray renders. With this service, you'll be able to visualize how the selected unit complements other products you've chosen. …
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Could you source a product I discovered somewhere else?
Could you source a product I discovered elsewhere? We strive to offer a wide range of product options to meet your needs. If you come across an item online or in a showroom that captures your interest, please reach out to us. We will explore the possibility of finding a similar product through our trusted suppliers. Our commitment to quality is paramount, as we provide warranties on all our products. We source exclusively from dependable suppliers, ensuring longevity and reliability in our …
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Are UPVC panels better than plywood panels?
UPVC panels, compared to plywood shower panels, excel in water resistance, preventing swelling and water damage. They demand less upkeep, being easier to clean and maintain. Lighter in weight, UPVC is more straightforward to install. Consistency in appearance is another plus, compared to the variable patterns of plywood. With the added benefit of recyclability, UPVC panels emerge as a more practical and environmentally conscious choice for shower installations, particularly well-suited for the …
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What are the advantages of UPVC panels?
UPVC panels with a honeycomb structure offer a remarkable combination of lightweight construction and robust strength, paired with superior thermal and sound insulation. They are not only durable, resisting corrosion and water damage, but also require minimal maintenance. These panels are cost-effective and environmentally friendly, making them an excellent choice for a variety of applications. …
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Can I see the panels in a showroom?
Some of the panels are available at Ceiling2floor, you can visit the showroom and take a look at the panels. …
Can I see samples of the tiles?
We don't provide samples. However, should you opt for a package that includes Vray renders, we can create a high-quality digital render of the tiles. This visualization will depict how the tiles complement the other products you have selected. If you prefer the showroom experience, you can also choose tiles from CTD tiles. You may wish to visit their showroom to personally inspect the tiles. In order to keep the price the same, choose tiles from CTD that are under £40 per square meter. These …
Should I use epoxy grout?
Epoxy grout offers exceptional durability, superior water and stain resistance, and maintains consistent color over time, making it ideal for high-moisture areas like bathrooms. Unlike cement grout, it doesn't discolor significantly when wet. However, its application is more complex, typically resulting in higher labor costs. Please note that our standard service does not include epoxy grout unless explicitly stated in your quote. For a detailed estimate regarding the additional cost of using …
Can I see the tiles in person?
We can do renders with tiles to show you how they would look like along the other products you choose. Many of the options above are from CTD tiles, you can visit their showroom and check the tiles there if you prefer to actually see the tiles first. In order to keep the price the same, please look for tiles under £40 per square meter with a surface area between 0.1 and 0.25 square meters (example sizes: 600x300, 600x200, 1200x200, 620x320) …
Can I have underfloor heating with vinyl click flooring?
Certainly, underfloor heating is compatible, but keep in mind that vinyl click flooring has better insulation properties than tiles, so the warmth may not be as perceptible as it would be with tiles. …
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Can I upgrade to tiles?
Yes, you can choose tiles instead of vinyl click flooring. Your quote might already include an option for tiles. If it doesn't show the extra cost for switching to tiles, please ask us to provide you with that information. …
Is it possible to see the flooring?
We are not able to offer you samples, but if you prefer to see the flooring first, you can visit Ceiling2Floor and choose from their vinyl click flooring collection. Your price will stay the same. …
What are the advantages of vinyl click flooring over tiles?
Vinyl click flooring offers easy installation, comfort, waterproof features, durability, low maintenance, cost-effectiveness, sound absorption, and a wide variety of styles, making it a versatile choice over tiles. …
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Should I use epoxy grout?
Epoxy grout is the best grout you can have in a bathroom: easy to clean, flexible, not absorbent, and waterproof. In certain situations, we would only use epoxy grout: when using underfloor heating. Both of these options benefit the most from the epoxy grout properties. Unless your quote mentions epoxy grout, there will be an extra charge if you prefer epoxy grout instead of cement-based grout …
When will I choose the grout color?
Our team will generally show you on site the options available to you. If you prefer, you can choose the grout color now from below: …
When is the right time to request a quote?
We only book projects 90 days ahead due to rises prices. If you plan to undertake the project in the next 90 days, the sooner you get a quote, the higher the chances to find an available slot in our calendar. …
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Why don’t you offer more options?
There aren't a lot of products on the market that are good quality and reasonably priced, the products we offer are the result of years and years of bathroom fittings where we've fitted various bathroom products and learnt which products are worth buying and which are not. Since we offer a very long warranty, we will only supply products from suppliers that we have a good relationship and products that we don't usually have issues with. While you might prefer to have more options, most …
What range of projects do we specialize in?
We excel in handling complex bathroom projects, preferring substantial undertakings over simpler tasks. Our expertise ensures we can manage any project you envision, guaranteeing top-notch results every time. …
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How do we guarantee the quality of our bathrooms?
Ensuring flawless execution on every project is a top priority for us. To prevent any issues, we conduct thorough testing of the bathroom both during and at the conclusion of the project. Additionally, we capture high-resolution macro photographs of various details, which we then meticulously examine on computers. This allows us to detect even the smallest imperfections, such as stray hairs. We also maintain a continuous feedback loop. Whenever we identify an issue, we not only rectify it but …
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How long does it take to receive a quote?
We aim to send you the following Tuesday after the property visit. During very busy periods, it might take a little bit longer. …
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What’s the story of this business?
This business was started as a small family business in 2015, in Aberdeen. Back then, I was a student at the University of Aberdeen, and my father was working with a large contractor in Aberdeen, so we decided to start a small side business. My father had a lot of experience prior to this, including owning his own construction company abroad where he built complete houses. For this reason, it was really easy to undertake complex projects at good quality levels, so it was a matter of months …
Is a Vray render free?
We only offer free Vray renders to customers that accepted our quote and we can only use the products we supply ourselves in the renders. …
What does the warranty cover?
Our warranty comprehensively covers both the materials we provide and the quality of our workmanship. We aim to make the warranty process straightforward and stress-free – simply email us, and we'll promptly address any issues that arise. It's crucial to highlight that our warranty extends to workmanship, a significant advantage. Unlike other companies that may only cover the product but not the labor for reinstallation, our warranty includes both. This is especially important for expensive …
What can I have on the floor in a wetroom?
We only use tiles with epoxy grout for our wetroom floors. This is the most elegant solution. …
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Do I need a floating toilet?
A wetroom is usually part of a high-end refurbishment, so you can consider using a floating toilet. This will maximise the space (since the cistern is in the wall) and make it easier to mop underneath the toilet. If the toilet is in the spray area of the shower, a floating toilet is better in terms of waterproofing. All toilets are waterproof, but if there's enough water on the floor, this can make its way underneath the toilet and then down near the soil pipe. When you have a wall mounted …
Do I need underfloor heating with a wetroom?
Not necessarily, but we recommend having underfloor heating with a wetroom, since this will help dry the floor much quicker. …
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Can any bathroom be transformed into a wetroom?
There are some situations where it's not possible to lower the drainage enough for a wetroom. There are other solutions (like shower pumps) that allow a room to be made into a wetroom, but those are not ideal for a reliability point of view and should only be used when a wetroom is absolutely necessary (like mobility issues). …
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Do I need a flipper panel?
We try as much as possible to fit a single piece of glass, this works in many situations. Where we can't fit a glass long enough (due to a variety of reasons), then you might need a flipper panel to help keep the splashes inside. As a simple rule of thumb, if we can fit at least an 1000mm long glass, then you won't need a flipper panel. For very large bathrooms, we might fit a long glass (1000mm+) with a flipper panel, but not use any end glass (for those situations where the tray is …
Can I have a shower seat inside the walk in shower?
Yes, we can fit a shower seat inside the walk in shower. The most common type is the folding one on the wall. Please let us know if you want this before the projects starts, since the area behind the walk in shower must be strengthened to support the seat on the wall. …
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Can I have the shower controls outside the spraying area?
This is a common design for our bathrooms. The short answer is that yes, for a concealed thermostatic shower you can have the controls outside the spray area. The concealed shower valve is quite thick, so we would need enough space in the wall for this (and it can't work with brick/granite walls, only with stud walls). …
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Are tiles or panels better for a walk in shower?
Both options have advantages and disadvantages. One thing you should consider when having a walk in shower is the total height to the ceiling. Panels come in 2400mm and sometimes ceiling are higher than this; especially if you had a bathtub previously (where the panel sits on the bathtub), if you have a walk in shower with a tall ceiling you'll be left with a gap at the top. With tiles you don't have this issue. …
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Are there different options for walk in shower?
Yes, you can check the product options for shower and enclosure. You can click here to get there. All options are the same price in this link. …
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Will the tray be floor level?
We try to lower the shower tray as much as possible, but sometimes the drainage in the house doesn't allow us to make it floor level. If you look at some of our past walk in shower notice, you'll notice that some of them have small steps. …
Do I need to refurbish the whole bathroom for a walk in shower?
The walk in showers are the only partial projects we accept doing. This is because it's relatively easy to replace a bathtub with a walk in shower, as long as the tray for the shower enclosure is the same or larger than the footprint of the old bathroom. You will still have to change the panels or tiles in the shower area (since the tiles or panels on the bathtub don't go to the floor, but only to the bathtub level). …
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Do you cover all the trades?
We provide comprehensive services for every aspect of bathroom projects, ensuring you won't need to seek out any additional tradespeople for your renovation. While we specialize in all trades related to bathroom refurbishments, our focus remains exclusively on these projects. Therefore, we are unable to offer quotes for other types of work in different areas of the house. …
Is the price fixed?
Yes, the price agreed upon at the beginning of the project will remain the same on the final invoice. We won't add any additional charges unless they were agreed upon beforehand, regardless of any discoveries during the work. Each quote comes with a list of optional extras and their prices. If you wish to include any of these, please inform us before the project commences. …
Can I supply my own bathroom products?
Yes, we can accommodate this. Just bear in mind that we can't offer you any warranty on any of the products that you supply. The warranty is really important in terms of peace of mind. Let's say you buy a concealed shower that fails. Although the place you bought the item from might give you a replacement, you'll still have to pay for the replacement labour (which is usually more than the cost of the item). In the shower case, if we would have supplied it, then all the liability to replace …
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How long is the warranty?
This varies based on the package you select. We have three options for each quote: value, balanced, and high end. These packages include warranties of 1, 3, and 5 years respectively. To learn more about the differences, you can use this link. …
How can I know the price of each category?
You'll find this in the breakdown of your quote. …
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Past Projects
Please find some example below …
Why don’t you ask for a deposit?
Paying in advance always carries a risk of losing your money. If the company goes under before completing your project, they can legally keep your deposit. This is a common concern in construction. By not requiring a deposit, we ensure that your project will be completed without the risk of losing your hard-earned money. …
Are all the products the same price?
In each category (let's say LED mirrors), the price is the same for all products. This makes the process of choosing a different product really simple, since if you choose a different product, the quote price will stay the same. …
How can I supply my own products?
Just send us the links to what you want to buy to make sure they're going to fit. In the detailed quote there's a breakdown for all the products, we can simply remove that from the invoice if we haven't supplied it. …
Do you offer a 3D design?
Yes, we can offer you a 3D design and renders to show you how your selected options would look like in your bathroom at no extra cost. We can offer multiple designs, until we find the right solution for you. Due to how long this process takes, a design takes at least 4-5 hours and sometimes it can take 10-15, so we only provide this service to customers that already accepted our quote. …
Can you offer evening or weekend appointments?
Most of our appointment slots will be during normal working hours. If you require an evening or weekend appointment, please contact us and we'll try to accommodate this. …
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Will a bathroom project increase my property’s value?
While only a surveyor can provide a specific figure, a new bathroom typically boosts property value by about 4-5%. Especially for properties over £150,000 with bathrooms older than 15 years, the added value can often surpass the refurbishment cost. It's a unique opportunity where you enjoy the upgrade and potentially profit when selling. Many homebuyers, who usually finance purchases through mortgages, prefer homes with updated bathrooms to avoid immediate renovation costs. A slightly higher …
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Why are your prices increasing?
We take pride in offering exceptional value for money, continuously ensuring our pricing reflects this commitment. However, due to rising operational costs, including energy, materials, and labor, we periodically review and adjust our prices. This approach allows us to maintain the high standards of service and quality our clients expect. We recommend engaging our services promptly to benefit from current rates, as these adjustments are an essential aspect of sustaining our business's …
Can I supply my own appliances?
We think that when it comes to appliances, it's important to have as many options as possible. If you want to supply an appliance yourself, this won't be a problem. This is relevant in the case of integrated appliances, since we won't be able to supply any freestanding appliances. …
What areas do you cover?
We can cover at the moment the following postcodes: Aberdeen: AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25, AB32. AB39, AB51. …
Are the prices negotiable?
No, we won't be able to negotiate. We understand how costly these projects can be, but we would rather not do a project, rather than do it at a loss or a very low margin. …
How long does the project takes?
We try as much as possible to minimise the time to completion. For residential it's very important to finish as soon as possible. In most cases, conversions take 6-8 weeks in total and extensions around 8-12 weeks. The size of the project will influence the total time, but having most of the trades in house means that everything is done quicker. …
Can you cover all the trades?
When considering a project like this, we would offer you a quote for everything involved in the work. If there are elements we are not able to undertake, these will be subcontracted to other parties, but these instances are very rare. …
What projects can you undertake?
We consider those projects that help us improve our portfolio and, at the same time, we're confident we can do a profit with them. It's important to emphasise that these projects are not very profitable for us, we're better off doing something else (like bathrooms or kitchens). Most building warrant projects are stressful, involve a lot of paperwork and are considerably less profitable than other projects, despite being very costly to you. So why are we still doing this kind of projects? …
Why are these projects so expensive?
There's a lot of building regulations that a building warrant has to take into account. Whether the total cost would be expensive or not is generally a matter of postcode. In expensive postcodes the costs of a large extension/conversion can be a small fraction of the total property value, whether in a less expensive postcode an extension/conversion can sometimes exceed the property value. …
Do you price match other quotes?
No, we won't price match other quotes. Our quote will be competitive, but won't be the lowest. We have an article where we explain why our quotes won't be the cheapest. …
Where can I leave feedback?
Feedback is great and it allows us to continuously improve our service. Please leave any feedback you might have in the form below: …
Do you have a phone number I can call?
Yes, you can call us on 01224 539796, but it's better to live chat/email if possible. We deal with a very large number of spamming/marketing calls, so unless we spoke on the phone beforehand, the system is going to silence your call and you’ll have to leave a voicemail. The voicemail is transcribed and sent as an email to us, so the relevant person can get back to you asap. …
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Will you take the measurements during the first visit?
We will take a 3D scan of the relevant rooms. This will take 1-2 minutes and it would give us all the dimensions/angle/details we might need. …
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How long will the appointment take?
It takes an average of 5-10 minutes. Large projects might take a little bit more, but most likely won't exceed 15-20 minutes. …
I can’t find a suitable appointment on the calendar. Can you offer a different date/time slot?
Please contact us and we'll try to accomodate a different time/date, but bear in mind that we have a limited number appointments we can offer per week. …
Can I cancel the appointment?
Yes, you'll receive an email automatically when you book an appointment with us. The email contains a link that will allow you to cancel your appointment. …
How to book an appointment to discuss my bathroom?
First of all, complete the short form on our website, you can access it here. After you complete the form, someone from our team will check if we cover your area and the type of project you'd like to undertake. If we do, then we will propose certain dates/times when we can come and discuss the project. …
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