About us

We’re a multi-trade contractor focusing on residential projects. Most of our work involves bathrooms, kitchens and building work based on a supply & fit basis.

We changed a lot in the past few years as a business. We have a 6 people team now, multiple vans, a huge amount of quality tools, jobs in our portfolio exceeding £50 000 and the confidence that we can do work at very high quality levels. All of this was possible mainly due to the fact we reinvested most of our profits back into the business, rather than taking big payouts out of it.

We are different for the very fact that we are a team that wants to create a valuable service for the community, something that we know is the sure way to guarantee the success of the business in the long term. More specifically this translates in high turnover and small profit (we have hundreds of thousands in turnover, but the profit is just a small percentage from this amount). There’s a lot of work involved in this process and we have virtually no serious competition at the moment.

We’re probably the best option you can get (as long the scope of your project falls into what we do).

Below you can find a series of Frequently Asked Questions. Any other question, feel free to contact us.

(FAQ) Frequently Asked Questions

What areas do you cover?

At the moment we cover Aberdeen and most surroundings. If you go to our ‘Contact us’ page, you can find a map highlighting the area that we can cover on a map.

Are you a limited company?

No, we are not a limited company. At the current level, it’s more advantageous for us not to go limited. The business is registered as a sole trader on Ilie Pituc (trading as Claude’s Tradesmen) who is an employer for the rest of the team.

Do you have a showroom?

No, we don’t have a showroom and we don’t plan on having one. Showrooms are expensive to run and would mean for us to reduce the costs somehow, which would probably affect the service quality.

We are well aware that we are losing a lot of customers that prefer a brick and mortar store. But we have the feeling that, especially for home improvements, showrooms are not really a necessity. Yes, it’s nice to see the products you will have in your home, but how much are you willing to pay for this? Seeing the products before buying would probably mean paying a few hundred or thousands extra.

Showrooms are simply a different business model. Going to us means going with a value for money deal, rather than a showroom experience.

What is your address?

We don’t have a showroom. The business is registered at 185, Provost Rust Drive, Aberdeen, AB16 7DL. But this is a residential address!

If you have any paper correspondence, you can send it to this address.

Are you VAT registered?

Yes, we are VAT registered. In the UK, all sole traders or companies that have a turnover larger than £85 000, have to register for VAT. If a business is under this threshold, they have either just started either they have a really poor performance.

You’ll get many tradesmen coming and saying that they’re not VAT registered and it’s much cheaper to do the job with them. Bear in mind that they have to pay VAT as well for the materials they buy, the labour part is the only part that comes VAT-free.

Do you offer a warranty on your work/products you supply?

Yes, we do. We keep improving our service and now we offer 3 years limited warranty on most services we provide. When comparing quotes, make sure you keep this in mind, many businesses limit their warranty to a few months only.

What is your hourly rate?

We don’t use an hourly rate, we prefer pricing for the job and doing our best to finish as soon as possible.
Hourly rates encourage slow work, job prices encourage finishing the jobs asap.

I found a better price elsewhere, do you price match the quote?

No. Our prices are more than decent and we don’t have a big margin on our projects, so we won’t match other quotes.

Do you cover all trades?

Yes, we are the main contractor and we can deal with all trades for your project.

But we won’t take any job, this is not what we understand by all trades. For example, we will do painting and plastering as part of a bigger job, but we won’t be able to take painting and plastering jobs on their own. It simply doesn’t make economic sense to do them, we lose money every time we take a painting or plastering job.

But it’s more effective for us to take the plastering and painting part when doing complex projects. We would simply lose too much time if someone else would have to come in the middle of the job, do that part, and then us returning later to finish our part. This is why it’s best to go with a business that has all the trades in-house.

Do you need a deposit?

We don’t usually ask for a deposit, except in special circumstances. For bigger jobs, we will send you multiple invoices during the course of the project.

We believe that hiring a contractor requires a lot of trust from both parties, this is why we try to avoid asking for a deposit. You trust us to finish your project to a high-quality standard and we trust that you will pay us at the end of the job. It’s amazing how smooth things go when there is mutual trust between the contractor and the customer.

What payment methods do you accept?

Most of the times we are paid by bank transfer (the details for the transfer will be on the invoice). It’s a very easy and convenient payment method.

What is the best method to contact you ?

Just go to the contact page and book instantly a free home visit appointment. You can check our available free slots and find those that are mutual convenient. It couldn’t be easier.

Meet our team members below: