Our warranty comprehensively covers both the materials we provide and the quality of our workmanship. We aim to make the warranty process straightforward and stress-free – simply email us, and we’ll promptly address any issues that arise.
It’s crucial to highlight that our warranty extends to workmanship, a significant advantage. Unlike other companies that may only cover the product but not the labor for reinstallation, our warranty includes both. This is especially important for expensive tasks.
For instance, if a tray we supplied and installed develops a manufacturing defect, such as a crack within 2 years, we will replace it at no cost to you. In contrast, while other companies might replace the tray under warranty, they often do not cover the substantial cost of refitting, which for a tray can well exceed £3000, as it requires dismantling and reinstalling everything around it.