Yes, we can install items that you provide. However, please note that we cannot offer a warranty on products you supply. For instance, if a concealed shower you purchase fails after a few months, you would need to contact the supplier for warranty support and cover any labour costs for reinstallation.
Labour costs are typically the most significant expense in a bathroom refurbishment, so please be mindful of the potential costs involved when supplying your own items.
With certain exceptions, no. Our selection is limited because we are very careful about what we supply. While we understand that variety is important, we prioritise quality above all else. Therefore, we only offer items with which we have extensive, positive experience.
We continuously monitor the market and test new products. If they meet our high standards, we add them to our catalogues. However, as a general rule, we do not supply products unless we are confident in their quality and durability.
Your quote includes a detailed breakdown of prices to make the process as straightforward as possible. For example, if your quote includes a standard thermostatic shower, you can select any option from our range of thermostatic showers, and the price will remain the same.
This means you’ll receive a quote with various options, and regardless of which one you choose, the quoted price will not change.
For certain categories, we offer the option to select premium products. These are typically branded items that feature higher specifications than standard products.
In the quote we provide, you’ll find a section detailing potential upgrades. If a premium product is available as an option, you’ll be able to see the additional cost for upgrading to that premium product.
As a general rule of thumb, higher-priced items tend to offer better quality. However, the differences are not always significant, as our standard range is carefully curated to ensure quality at a reasonable price.
Even with our standard products, you benefit from up to a 5-year warranty, reflecting our confidence in their reliability and durability.
